Ordering/Shipping/Returns

Kissable Couture Ordering, Shipping and Returns *Ordering* We encourage you to order online for the fastest possible service, but please feel free to call in your order. You can call us at 866 917 2724 or email us at orders@kissablecouture.com. *NO RETURNS OR EXCHANGES*. Please be advised that all sales are final—there are no returns or exchanges. *Order Confirmation* After you place an order, we anticipate that you will receive two email confirmations: First, we will confirm receipt of your order within a few minutes of ordering. Then, you will be notified when your order ships. *Promotional Offer Codes* We might offer promotional codes for products which can be redeemed during the ordering process. If and to the extent a promotional code is available, please enter the promotion or source code during the ordering process. Your promotional discount will be factored into your order and should be reflected in your order summary. If you need any assistance with redeeming any promotional offer code, please Call us toll-free at 866 917 2724. Please note that promotional offers and discounts may not be applied to the purchase of Kissable Couture gift-cards. *Temporarily Out of Stock / Backordered Items* If an item selected is temporarily out of stock at the time of your order, you will be notified via Email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available. Please be assured that you will not be charged for any item until it is shipped. If for any reason you wish to cancel a backordered item, please contact us at 866 917 2724 or email us at orders@kissablecouture.com and we will be happy to assist you. *Sales Tax* We are required by law to collect state sales tax on orders being shipped to the following states - AL, AZ, CA, CO, CT, DC, FL, GA, HI, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, PA, RI, TN, TX, VA, WA. and all Canadian provinces and territories. Sales tax will be assessed on the total purchase, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to contact us. *Payment Options* We accept VISA, MasterCard and Discover credit cards. We also accept ATM cards with a VISA or MasterCard logo. We do not accept cash, checks or CODs. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. *Order Cancellations* Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons include, but are not limited to: item(s) not available, difficulty in processing payment information, cannot ship to address provided or duplicate order was placed. If your order is cancelled, you will receive an email notice to explain the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in placing a new order or if you have questions about a cancelled order, please contact us at 866 917 2724 or email us at orders@kissablecouture.com. *Order Processing, Delivery and Shipping Charges* All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the following business day. At this time, we are unable to ship to international addresses, P.O. boxes, APO addresses or US territories. Shipping charges start at $6.00 and increase with the value of your order. The order value is the subtotal of your order not including tax or gift wrap charges. * 2nd Day orders will be processed the same day the order is placed if your order is received by 11:00 am EST. Orders received after 11:00 am EST will be processed on the next business day. 2nd Day orders may require a signature upon delivery. ** Overnight orders will be processed the same day the order is placed if your order is received by 11:00 am EST. Orders received after 11:00 am EST will be processed on the next business day. Overnight orders may require a signature upon delivery. *All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. If your order cannot be processed, an email notice will be sent to advise. Please note that most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply, such as follows: <notextile> (i) Overnight and 2nd Day Priority shipping methods are not available for U.S. Territories and certain locations in Alska and Hawaii. (ii) Orders shipped to P.O. Boxes and APO / FPO addresses must be sent via the United States Postal Service. </notextile> If you have any questions concerning the shipment of your order, please email us at orders@kissablecouture.com. Ordering, Shipping and Returns Ordering We encourage you to order online for the fastest possible service, but please feel free to call in your order. You can call us at 866 917 2724 or email us at orders@kissablecouture.com. NO RETURNS OR EXCHANGES. Please be advised that all sales are final—there are no returns or exchanges. Order Confirmation After you place an order, we anticipate that you will receive two email confirmations: First, we will confirm receipt of your order within a few minutes of ordering. Then, you will be notified when your order ships. Promotional Offer Codes We might offer promotional codes for products which can be redeemed during the ordering process. If and to the extent a promotional code is available, please enter the promotion or source code during the ordering process. Your promotional discount will be factored into your order and should be reflected in your order summary. If you need any assistance with redeeming any promotional offer code, please Call us toll-free at 866 917 2724. Please note that promotional offers and discounts may not be applied to the purchase of Kissable Couture gift-cards. Temporarily Out of Stock / Backordered Items If an item selected is temporarily out of stock at the time of your order, you will be notified via Email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available. Please be assured that you will not be charged for any item until it is shipped. If for any reason you wish to cancel a backordered item, please contact us at 866 917 2724 or email us at orders@kissablecouture.com and we will be happy to assist you. Sales Tax We are required by law to collect state sales tax on orders being shipped to the following states – AL, AZ, CA, CO, CT, DC, FL, GA, HI, IL, IN, KS, KY, MA, MD, ME, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, PA, RI, TN, TX, VA, WA. and all Canadian provinces and territories. Sales tax will be assessed on the total purchase, including shipping and handling charges. If you have other questions regarding sales tax, please feel free to contact us. Payment Options We accept VISA, MasterCard and Discover credit cards. We also accept ATM cards with a VISA or MasterCard logo. We do not accept cash, checks or CODs. For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. Order Cancellations Occasionally, orders or parts of an order are cancelled by our system for various reasons. Some reasons include, but are not limited to: item(s) not available, difficulty in processing payment information, cannot ship to address provided or duplicate order was placed. If your order is cancelled, you will receive an email notice to explain the reason for the cancellation. You will not be billed for any cancelled items. If you are interested in placing a new order or if you have questions about a cancelled order, please contact us at 866 917 2724 or email us at orders@kissablecouture.com. Order Processing, Delivery and Shipping Charges All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday and Sunday will be processed on the following business day. At this time, we are unable to ship to international addresses, P.O. boxes, APO addresses or US territories. Shipping charges start at $6.00 and increase with the value of your order. The order value is the subtotal of your order not including tax or gift wrap charges. <ul> <li>2nd Day orders will be processed the same day the order is placed if your order is received by 11:00 am EST. Orders received after 11:00 am EST will be processed on the next business day. 2nd Day orders may require a signature upon delivery.</li> </ul> <ul> <li>Overnight orders will be processed the same day the order is placed if your order is received by 11:00 am EST. Orders received after 11:00 am EST will be processed on the next business day. Overnight orders may require a signature upon delivery.</li> </ul> *All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped. If your order cannot be processed, an email notice will be sent to advise. Please note that most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply, such as follows: (i) Overnight and 2nd Day Priority shipping methods are not available for U.S. Territories and certain locations in Alska and Hawaii. (ii) Orders shipped to P.O. Boxes and APO / FPO addresses must be sent via the United States Postal Service. If you have any questions concerning the shipment of your order, please email us at orders@kissablecouture.com.

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Ordering/Shipping/Returns

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